1. Service
Snipe.dz provides CRM, booking, website, ecommerce, vehicle showroom, and AI messaging tools for Algerian businesses. Each customer account is responsible for the business data, offers, conversations, and public content it publishes through the platform.
2. Account Approval
New agency accounts are subject to platform owner review before activation. Snipe.dz may approve, suspend, reactivate, or terminate access when required for security, compliance, abuse prevention, or platform integrity.
3. Acceptable Use
Users must not use the platform for fraud, spam, illegal products or services, misleading advertising, unauthorized scraping, harassment, malware, or any activity that violates applicable law, Meta policies, or third-party platform rules.
4. Customer Data
Agency customers remain responsible for the accuracy and legality of the personal data they upload or collect. Snipe.dz processes that data only to provide the service, secure the platform, support users, and comply with legal obligations.
5. AI and Messaging
AI replies are generated from the agency data and settings available to the system. Agencies must review their chatbot configuration, inventory, pricing, and policies. AI must not be used to confirm payments, legal status, visa decisions, or unavailable products unless verified by a human operator.
6. Integrations
Meta, WhatsApp, Facebook, Instagram, Supabase, OpenAI, Google Gemini, Vercel, and payment providers are third-party services governed by their own terms. Access can be interrupted if a third-party token, policy approval, or business verification is missing.
7. Payments
Payment functionality may be enabled separately. Subscription fees, invoices, refunds, and taxes are handled under the commercial agreement or invoice issued to the customer.
8. Security
Users must keep credentials confidential, use only authorized accounts, and report suspected compromise immediately. Snipe.dz may temporarily restrict access to protect the platform or other users.
9. Changes
We may update these terms to reflect product, legal, or operational changes. Continued use of the platform after an update means acceptance of the updated terms.
10. Contact
For legal, support, or account questions, contact SARL SNIPE SAAS at contact@snipe.dz.